Claim Form

Please fill out all necessary information to process your request quickly.

Basic Information

Parcel Number *

Claim Type *

Client Number

Sender Name *

Contact Email *

Sender Address *

Recipient Address *

Description of Damage *

Requested Compensation *Enter purchase or production price excluding VAT and margin.

Currency *

Bank Account Number *For payment in EUR, enter the bank account in IBAN format.

Document Proving the Content of the Parcel *Single file. Required.

Document Proving the Content and Value *Single file, must prove the purchase price of the goods. Required.

Declaration of Loss *Single file. In case of a lost parcel.

Damage Report If a damage report was issued to you.

Photos of Damaged Goods Parcel, label on the parcel, inner packaging, damaged goods.

Upload File Any additional attachments.

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